Customer Support
We are committed to providing the best service that we possibly can. If you have any queries, problems or complaints we are here to help.
System Status
If you are experiencing any problems with your hosting or email accounts, please check our System Status page. This provides details of any problems that we may be experiencing along with details of what actions are being taken and when we expect a resolution.
KnowledgeBase
In the KnowledgeBase, you will find details of the most frequently asked questions (FAQS), along with resolutions to common problems.
You may also find useful information on our Tutorials page.
If you are unable to find the answer to your question, you can post your question to the KnowledgeBase. When we post a response, you will be notified by email.
Support Tickets
If you are unable to find the answer to your problems in our KnowledgeBase or System Status page, we provide a support ticket service. Simply raise a support ticket giving as much information as possible about your problem and we will contact you as soon as we possibly can.
Remote Assistance
Please use the Live Help option above to request remote access before requesting remote assistance
To access remote assistance Click Here (only when instructed by support)
